Our Guarantee

All products are inspected before shipping and will be packaged in order to arrive in good order and condition at the clients shipping address. As an online purchaser from www.eyesat.com.au, we expected that you (the purchaser):

• are an experienced contact lens wearer who is fully understands the features of the product you are ordering.
• understand the contact lenses suitability for your eyes, as determined by your usual eye-care practitioner.

When ordering coloured contact lenses, we (www.eyesat.com.au) expect that you (the client) has already selected the colour you wish to order. Manufacturing defects are individually assessed on a case by case basis and normal warranties covering manufacturing defects will be adhered to.Yearly eye-tests and script updates will ensure an accurate prescription, which will ensure you order the correct prescription every time. Contact lenses incorrectly supplied will be replaced at our expense, orders cancelled incur a $15 cancellation fee. This fee will be deducted from the amount refunded back to you.

Delivery Charges

Standard Postage for orders going to most places within Australia is charged at $9.95 per order for standard post, and $15 for express post – unless specified otherwise. All Australia bound orders are dispatched via Australia Post.

Claiming Private Health Fund Rebate for online purchases

When we send you your contact lenses we will include a receipt that features health fund codes for the contact lenses that you have purchased, the receipt also features a provider number. Send this receipt to your Private Health Fund for processing and you will receive your rebate from them directly. Many health funds require a copy of your current contact lens prescription prior to processing your claim so it’s a good idea to include a copy of this with your receipt when claiming to avoid complications.

Contact Lens and swimming

Contact lenses can be the best vision correction option for athletes, enhancing visual skills like depth perception, peripheral awareness and coordination. Contact lenses offer a competitive advantage because they stay in place under all sorts of conditions eliminating the risk of injuries from glasses. It is, however, best to not swim while wearing contact lenses, because of the bacteria in the water that can adhere to the lenses and cause infection. If you are swimming in contact lenses, the safest option would be to wear swimming goggles

Cleaning & Storing Contact Lenses

Contact lens wearers should always wash their hands before handling their lenses to avoid transferring dirt and germs to their eyes. Avoid moisturizing soaps or alcohol based hand cleaners, as they are not good for contacts. Hands should be dried with a lint-free towel. When one lens is removed, clean it with the recommended solution to remove eye-produced buildup, cosmetics, and other debris that hinders comfort. Some products require rubbing of the lens with a few drops of solution, while others only require rinsing. Rinsing is then required again to remove any loosened debris. Afterwards, the lenses can be placed in a clean lens case or holder, and filled with the appropriate solution for soaking and disinfection. Disinfection time varies, depending on product. These steps should be repeated for the other lens, and the lenses can be stored in the lens case. Every pack of solution generally comes with one or several lens cases – these are made to be used, not collected!

Daily Reminder on side of box

MDeyes’ innovative packaging helps you receive the supplement’s full benefits, by helping you remember your daily capsule. Calendar labelling on the blister foil and the unique tracking grid on the back of the pack help to ensure your daily dosage compliance.